Orangutan Home Services

What to Look For In a Good HVAC Service Company

2011-06-22T06:34:00.000-07:00

Before you hire an HVAC service company, you may want to do some investigation and comparison when choosing which company to do HVAC work for you. There are several things to take into consideration when making your decision.

Things to look for in a reliable, reputable company should include: Professionalism, quality customer service, competitive pricing, quality equipment, materials, equipment and/or service warranties and guarantees, and qualified, responsible, certified employees, staff and service technicians. Check with the BBB and for references, affiliations and customer reviews.

Regardless if it’s a small or a large job, the company’s first priority should be to provide the best workmanship possible. All too often, independent contractors or HVAC service companies with poor reputations will do the required service but leave extraneous debris, dust and dirt in your home and then hand you a large bill. They also may not freely give out any helpful maintenance advice or tips. It’s so worth the extra time and investment to find a company that values its customers and provides a quality service.

Companies that are highly rated will go above and beyond the call of duty to ensure that their customers are satisfied and continue to return for future service. Providing a positive customer experience, with value-added services such as; discounts when applicable, free system evaluations and honest cost estimations should be expected.

Don't be afraid to ask for recommendations for additional upgrades or products if you have any problems concerning the climate of your home or the high cost of energy bills. They should also be knowledgeable and readily answer your questions, and if they don't know the answer off the top of their heads, get back to you with an answer in a timely manner.

You can feel comfortable in your decision to hire us. Orangutan Home Services has been in the HVAC business since 1993 and we take pride and strive for excellence in customer service. We will discuss the findings of your central air conditioning system evaluation and the recommended remedies with you thoroughly before any work begins. We’ll also discuss with you an accurate cost estimate of all of the service options we offer, so that you can make an informed decision that fits within your budget.

You can count on Orangutan Home Services for honest, safe and dependable HVAC service! We also offer annual service plans so our customers can rely on complete air conditioning service year-round. Our professional service technicians have had rigorous training and can diagnose and repair any kind of broken HVAC system. We send our technicians through the North American Technician Excellence (NATE) certification program as well as regular supplemental courses that deal with the latest advances in HVAC technology. We’re well versed on the newest air conditioners and experienced in working with many classic models.

2011-05-31T05:54:00.000-07:00

In today's society there is now a demand for, what is known as, Corporate Social Responsibility. Societal expectations, in general, feel that profitable companies should be ethically obligated to give back to the community, employee, global, and environmental causes.

The term Corporate Social Responsibility embodies the spirit of companies reinvesting in their workforces, communities, and the world. Many companies have championed the Corporate Social Responsibility movement within their own corporate structure.

At Orangutan Home Services, as successful members of the community, we embrace the spirit of Corporate Social Responsibility.

Upon learning of a recent theft of an air-conditioning unit at Helen's Hope Chest, the Mesa United Way's program for foster children, Orangutan Home Services stepped up to provide and install a new $10,000 AC unit thus giving back to a program that gives back to the community. Helen’s Hope Chest provides a much needed program for foster children, providing items such as clothing, books and shoes that are donated by the public and corporations.

As an avid supporter of the Phoenix Zoo, we work to help endangered species like the Orangutan. By providing school children and adults a way to experience exotic wildlife up close is an example of the caring and thoughtful manner in which the Orangutan’s state of the art habitat was designed.

The Phoenix Zoo is a huge educational and inspirational asset to our community. Our commitment with the Phoenix Zoo is about educating the public about the importance of wildlife and wild places. It is evident in the humane and nurturing manner in which the wildlife is cared for, exhibited and promoted as ambassadors for endangered species throughout the world.

At Orangutan Home Services we are proud to show our support for this amazing community asset and as a special offer, for anyone that visits the Phoenix Zoo; you will receive a rebate of $35 on an Air Conditioning system tune-up, regularly priced at $49.

www.oservice.com

Tempe HVAC Service Contractor replaces AC unit stolen from Mesa foster care program

2011-05-25T09:16:00.000-07:00

Gas prices and Valley graduations are stories you expect to see in the in
the paper. Mathew Blades of MIX 96.9’s morning show was shocked to find a
headline reading “Mesa foster kids program gets air conditioning unit
stolen” on azcentral.com. According to the article, “thieves apparently
hopped an iron fence over the weekend to steal the air conditioning unit at
Helen's Hope Chest, the Mesa United Way's program for foster children.”

Blades said, “I hate stories like this, I mean how are you going to steal
from people that are just trying to help out those less fortunate?

Out of frustration, Blades took it to the airwaves, “how can someone steal
from charity?” Within minutes the MIX 96.9 phone lines lit up with offers
from www.oservice.com”>Orangutan Home Services and Sun Devil Plumbing. Both companies went straight to Mesa’s United Way to inspect the damage.

Richard James, Director of Finance at United Way, informed MIX 96.9 that
Orangutan had a contract in hand and the total cost to United Way read $0!
The new $10,000 unit will be installed Wednesday, as well as a new
thermostat and Orangutan will also be building a steel fence around it so
the new one can’t be taken.
It’s great to see that there are good people in the world, willing to take
advantage of the resources they have at hand.

But It's a Dry Heat!

2011-04-29T08:31:00.000-07:00

Arizona is known for its high summer temperatures.

Summer will soon be closing in upon us, and it’s often a challenge to keep cool during these hot months.

With temperatures on the rise, we look for ways to seek refuge from the heat, unless you have a built in way to cool off like our resident black-tailed jackrabbit!

Did you know that the black-tailed jackrabbit’s most identifying feature is its huge ears?

The large ears of this hare help it to lose heat and thereby cooling its body temperature.

Unless you can beat the heat the way the black-tailed jackrabbit does, you’ll be seeking out other ways to cool off. Migration to a cooler climate is not the only solution to the summer heat!

Is your air conditioning system keeping you cool and comfortable inside?

The worst thing that can happen is to have your air conditioner break down on one of those extremely hot days. Let the experienced professionals at Orangutan Home Services help you to obtain the climate-controlled comfort that you’re looking for.

If your system is suddenly not repairable, then replacement is the only option. At Orangutan Home Services we offer all sizes and types of air conditioners to suit your needs.

Keep your air conditioning unit running well with regular maintenance. It’s very important and can prevent more costly breakdowns when you need your system the most. Regular maintenance will also ensure that your system is running efficiently.

Orangutan Home Service professionals have the skills and experience to keep you cool this summer. Call us today!

Oldest Cooling and Heating System Contest

2011-03-16T12:03:00.000-07:00

Air Conditioning is not a new concept!

Did you know that the concept of air conditioning was known to have been applied in Ancient Rome, where aqueduct water was circulated through the walls of certain houses for cooling? Similar techniques in medieval Persia involved the use of cisterns and wind towers to cool buildings during the hot season. Modern air conditioning emerged from advances in technology during the 19th century, and the first large scale electrical air conditioning was invented in 1902 by Willis Haviland Carrier. He was asked to find a way to remove moisture in the air inside a New York printing plant. Because paper absorbs the moisture from the air, the printers would complain that the colors would not print right when the air was humid. Carrier stood at a railroad station one foggy day and realized that fog was just water concentrated in the air. He also knew that if the air was cooled, the water would condense out of the air. So, he designed a machine that cooled the air as it entered the plant and collected the condensed water inside the machine instead of inside the plant. So, the first air conditioning system was actually invented not to cool air but to dry it, the cooling effect was just a bonus!

The history of heating goes back even farther than air conditioning!

From the time of cavemen using open fire pits through the first 100 years of home heating, wood was burned in brick fireplaces, and invented in 1742, the cast iron Franklin Stove. Not until 1885 would coal begin to be used more than wood. At the end of the 19th century, low-cost, cast iron radiators were invented and brought central heating into homes, using a coal-fired boiler in the basement which delivered hot water or steam to radiators in every room. Around this same time, Dave Lennox built and marketed the first riveted steel coal furnace. These early furnaces used natural convection (hot air rising) via ducts from the basement furnace to heat the rooms above. These were the two main methods of home central heating until 1935, when the first forced air furnace was invented. It used coal as a heat source with an electric fan to distribute the heated air via ductwork throughout the home. Soon thereafter, gas and oil fired versions came about to relieve homeowners from the chore of “stoking the coal fire” and relegated coal furnaces and cast iron radiators into the dust bin of history. Today, around 60% of homes are heated with gas-fired forced air furnaces, and 9% with oil fired furnaces. In warmer climates, 25% of homes are heated by forced air furnaces using electric “heat pumps” to supply both heating and cooling energy!

Do you have the oldest Heating & Air Conditioning (or Heat Pump) System???

Win a new Heating & Cooling System

FROM ORANGUTAN HOME SERVICES

Proud Sponsor of the All New Orangutan Exhibit at the Phoenix Zoo!

Enter our oldest Heating & Cooling system contest!

2 ways to WIN!!

#1.) Have the oldest Heating & Air Conditioning (orHeat Pump) System???
You win a replacement system, INSTALLED, up to a $6000.00 value!!!

#2.) Don't have the Oldest System?
Enter into our general drawing for a replacement system, INSTALLED, up to a $6000.00 value!!!

*ERV $6,000. Must be INSTALLED Before December 31st 2011. All Taxes or fees must be paid by winner.

ENTER TO WIN! http://contest.oservice.com/orangutanweb/

Orangutan Home Services Makes Generous Donation to Phoenix Zoo as Part of Capital Campaign to Create a World Class Zoo

2011-02-10T11:59:00.000-08:00

Orangutan Home Services, will be generously donating a portion of their profits to help support the Phoenix Zoo’s construction of Orang-Hutan: “People of the Forest” habitat.

The donation of $500,000 will be used to continue the construction of the new habitat for the Zoo’s family of four orangutans; Duchess, Bess, Michael and Kasih. The exhibit will allow 5 times more space outdoors and nearly 15 times more space indoors than the previous exhibit. The new facility includes two indoor climate controlled habitats and two large outdoor habitats with sway poles, ropes and plenty of climbing structures for the orangutans to enjoy.

“We are extremely grateful and excited about this generous donation from Orangutan Home Services,” says Bert Castro, CEO and President of the Phoenix Zoo. “This exhibit is the largest single undertaking in the history of the Zoo and their donation helps us to provide a state of the art habitat for our beloved family of orangutans. We consider Orangutan Home Services a tremendous supporter of the Zoo and are thrilled they are embarking on this historic project with us.”

Jordy Tessler, President of Orangutan Home Services, has a clear vision for his company’s philanthropy: “Our slogan is ‘Improve Your Habitat,’ so for us this is a small step in the right direction, and it’s certainly the right thing to do to protect these incredible creatures.” Tessler also adds, “The Phoenix Zoo is the ideal place for families, and children of all ages. We want to do our part to ensure that everyone who visits will have a positive experience.”

The orangutans’ most recent exhibit was built in 1975 and was considered state of the art for its time. Since then, more has been learned about orangutans’ needs, behaviors, and social structures and the Zoo is incorporating those ideas in this much more naturalistic exhibit. With modern amenities and a larger area to explore, the Zoo will have the opportunity to add more orangutans in the future. Orang-Hutan: “People of the Forest” will open in April 2011.

1st of the Month

2010-11-01T12:18:00.000-07:00

It's the first of the month! Don't forget to change your filter in your HVAC system. Changing your filter helps keep your system clean and running more efficient. We also are now scheduling Heat Checks for the winter. Call 800-795-2342 to get your $19.95 Heat Check setup, Mention you heard about us on "Blogspot" to get your discount.

It's the first of the month

2010-09-01T11:48:00.000-07:00

It's the first of the month! Don't forget to change your filter in your HVAC system. Changing your filter helps keep your system clean and running more efficient.

The Better Business Bureau

2010-08-11T14:42:00.000-07:00

When your looking for a company that you can put all your trust in, you can always go to the Better Business Bureau's website http://www.bbb.org/ . We are fortunate enough to be on this list of trusted HVAC contractors in Phoenix Arizona. It is a honor to be partnered with the BBB. With their friendly easy to use website, you can find local companies that are accredited in your area. We here at Orangutan Home Services would like thank the BBB for their praise and support.

Better business bureau's website : http://www.bbb.org/

Our BBB page : http://www.bbb.org/central-northern-western-arizona/business-reviews/air-conditioning-contractors-and-systems/orangutan-home-services-in-tempe-az-3001645/

Call anytime we will always be here!

2010-08-03T07:56:00.000-07:00

Anytime you need HVAC services we will assist you day or night. With 150+ trucks on the road and 400+ employes we are the largest and the best HVAC company in Arizona! We have served all of Arizona since 1993 and we continue to with great success. We are BBB accredited. "Start with trust" - The Arizona better business bureau

http://www.bbb.org/central-northern-western-arizona/accredited-business-guide/directory.aspx?v=1&mode=&limit=&other=&lnk=phoenix%2faccredited-business-guide%2f

Our 24 hour service number: (800)-673-7842

Business hours call: (800)-795-2342

Through august 15, 2010

2010-08-02T09:36:00.001-07:00

From now until august 15th, 2010 SRP and APS customers can receive triple their local utility rebate! The discount is good on qualifying systems installed by us.

Call (602) 393 6966 for a free estimate.

Once a Month!!!

2010-07-28T15:17:00.000-07:00

Don't forget to change your air filters for the first of august too ensure your air is clean and your getting the most out of your A/C unit while its scorching hot outside.

New energy efficient Air Conditioners can help

2010-07-27T09:44:00.001-07:00

When in the market for a new air conditioner consumers are looking for the best product that they can afford at that time. With a energy star unit you might spend a little bit more but it pays for itself. This unit may save you over 30% on your energy bill every year you have it (apox: 15-20 years). Thats a great deal not to mention when you buy a qualifying unit from us, SRP/APS will give you a local utility rebate and on top of that we will give you Triple the amount that you receive. So when you buy a A/C unit through 7/31/10 and have it installed by us and get 3 times as much as you would if you went with another company. Give us a call today at (602) 393-6966 offer only good for four more days!

Orangutan Home Services

2010-07-23T09:40:00.000-07:00

We have some GREAT new things coming very soon stay tuned.

bad reviews

2010-07-21T11:04:00.000-07:00

We aren't perfect, we know this as well as you do. We strive to be the best and for the past few years we have been. Now we have someone taking care of the complaints over the internet we are trying to please all of our customers. On behalf of all of our employees Thank You for your business, we appreciate it!

A few tips.

2010-07-14T08:40:00.000-07:00

Is your Air conditioning unit on the ground? Well if it has a lot of tall weeds or other plants around it we recommend cleaning it up. If the surrounding area to your unit is clean then your A/C unit will take in more air to cool your house with. Freon is a essential component to keep your A/C from over heating and staying cool. If your freon is not at the recommended level your A/C may suffer. We also have a 20 point Tune-up for only $39.99 (blog special) , We check your freon in test and give you a free gallon ($40 value) if your freon is low. Call 800-795-2342 mention the blog to our phone operators.

American Home Maintenance hasn't gone anywhere!

2010-07-08T15:03:00.000-07:00

Recently, a customer of ours told us that a company in Arizona called them and said they bought American Home Maintenance. This was our name before Orangutan Home Service's. We are still here with a different name if any company tells your this please contact us at 800-795-2342. Rest assured that we will continue to be there for you for years to come

Don't be scammed.

2010-07-07T14:47:00.000-07:00

Do you know what these companies are doing with your A/C units?

Well there are some technicians called the "run cap bandits". When replacing your run cap they just install it as fast as they can and do a unprofessional job. They leave the old run cap still in your A/C unit and rig the new one with zip-ties or tape. This is very dangerous it can start fires or do more damage to your AC unit.

We can GUARANTEE we would never hire anyone with this quality of work, and if we ever found one of our technicians doing this kind of work they would be fired that day! We encourage you to over look the technicians work. Anything you think may be done incorrectly you should tell the company as soon as possible.

Call us,

800-795-2342

We do professional quality work.

TODAYS THE LAST DAY!!!

2010-07-05T07:14:00.000-07:00

Today is the last day to get our special for those needing service on their HVAC system. $49.99 for service which includes the diagnostic + trip charge. Save $100 by calling today!! 800-795-2342

We do much more.

2010-07-01T15:46:00.000-07:00

You may have thought that we only do Air conditioning and Heating but we do much more. We have our own alarm company, We also have a plumbing company. They all are connected to help you with any day to day problems you come across. One company many services for our customers. We are having specials between all three of these companies. Call in today to find out more information. 800-795-2342

Your A/C doesn't have to work so hard.

2010-06-29T08:32:00.000-07:00

You would never think that you would need a ceiling fan when you have a air conditioner, but it is good to have a few around the house. With ceiling fans the house stays cool longer and the air conditioner doesn't have to run as long to make the house the temperature your have it set to. When your taking some of the stress of of your A/C it runs better and wont break as soon. Also we recommend a tune up on your A/C every 6 months to make sure everything is in order and working properly. We do a 20 point tune up for $29.99 the best deal out there and all you have to do is mention this blog post and you get that great deal. Call us at 800-795-2342

(ceiling fans sold at Home Depot)

Remember once a month.

2010-06-28T08:18:00.000-07:00

You should change your Air conditioner filter at least once a month to ensure that your breathing clean air as well as maintaing your AC. Do you want your family and pets breathing pollens and dust mites everyday? That cant be good. Being sick is not fun, with all those germs circulating your house you can become sick very easily especially babies with weak immune systems. Make sure before you take a trip down to the hardware store you figure out what size your air filter is. Your local Home Depot will have the right tools you need.

How old is your A/C?

2010-06-24T08:01:00.000-07:00

5 years? 10 years? 15 years old?? in some cases your A/C is just too old. The older your A/C is the less efficient it is. With all those old squeaky parts you run the risk of it just dyeing completely. The repair cost is less at first but more expensive in long term because eventually you will need a new A/C and why throw a bunch of money into your old one? We believe if its fixable and thats all you want to do for now thats fine, but we have the best products thanks to our sponsors like Trane,Home Depot, Maytag, and Rheem. When you have us install your brand new A/C we give you a 1-3 year warranty (depends on A/C unit you buy). Our professional technicians know exactly what they are doing and would be happy to do business with you. If your in the market for a new air conditioner then we would be the perfect candidate to install it. We give free estimates if you just want a professional opinion or even a second one. We are here in the office fri-sat 7am to 6pm taking incoming calls. So give us a Call 800- 795- 2342 mention "Ollie" the orangutan.

Keep asking why your energy bill is getting higher?

2010-06-23T12:59:00.000-07:00

It is obvious that its getting hotter each day here in Arizona, in fact we just had the first day of summer on monday. Most people just think that their energy bill is increasing because it gets hotter but no one thinks about whats going on in their Attic. If your house is not insulated properly your air is just going into the attic and out of the house, For such a easy fix you wouldn't think this small problem could be effecting your air conditioning and energy cost. most houses recently built don't have the correct type of insulation or not enough of it to work properly. We can send someone out to help you understand where your money is going.

technology

2010-06-21T13:55:00.000-07:00

Are you like the millions of people who own a iPhone/iPod touch/iPad? Well we are currently getting everything in line to make a application for our business for all our customers with Apple products and don't worry if you don't have a apple product we will be making a HTML 5 website as well so it looks stunning no matter what device you are on. We realize nowadays everyone has places to be and people to see so we are making our services more of a convince to you the customer. HTML 5 just means that you will not need any flash program to run our website on a mobile device, most don't have flash support so HTML 5 is becoming the standard for websites and we would like to bring ours to you very soon.

Summer prices not enough?

2010-06-18T07:56:00.000-07:00

We here at Orangutan Home Services take our job seriously and if you aren't satisfied with any part of our services we will come back and do the job again. If you still aren't Happy with the work we have done we will give your your money back. Some companies might say that and go out of business, considering we have been in the business since 1993 so we aren't one of those companies that are there and gone the next day. Also if any companies prices are lower then ours, we will match it if you mention this blog when you call. Whats not to love about this deal? We know its a nervous situation having people you don't know working on your house, but we make it as comfortable as possibly all our technicians are highly trained, friendly, and professional.

Phone number: 800-795-2342

2010 started with a bang!

2010-06-17T08:13:00.000-07:00

In 2009 we were known as the #1 HVAC company in all of arizona, we have won many awards and prizes. If you would like to see our accomplishments just go to our website http://www.ahm-inc.com/ theres just to many to mention here. In 2010 we changed our name to Orangutan Home Services and we are working on getting our website put together you can see it at www.Oservice.com. All these awards must mean we are doing a great job.We thank everyone that got us here, all the customers in the past, present and future. Our business is growing everyday: more customers, experience, and knowledge. We have over 150 trucks that we just bought in quarter 1 of 2010 due to the name change and we think they look great! You might still see our American Home Maintenance trucks out there but you wont miss our Orangutan trucks, Bright orange and white with a Orangutan on the side they are truly amazing.

Our customers are the best.

2010-06-15T11:21:00.000-07:00

We recently stumbled upon a website. The website had a few pictures of our company and confused, we researched and found out that one of our satisfied customers was posting these pictures. Our owners and district managers are extremely excited that someone would take there personal time and effort to post pictures of our company on there website in a positive way. We thought it would be a great idea to show everyone this website. Happily going to post this link on our blog because our customers are the most important element to our company. Without you, we're nothing. Here is the link " http://home-and-garden.webshots.com/photo/2970789780031454132bqvJLx "

Reviews of our company.

2010-06-14T08:36:00.001-07:00

C. Appplecoff
Central A/C Install

"The service was very professional, friendly and timely. I was pleased and will recommend their company to anyone that I know needing air conditioning service."

D. Khlrr
Central A/C - Install

"Excellent experience from start to finish!"

S. bullent
Central A/C - Service or Repair

"American Home called me soon after I entered my request and sent Frank who came the same day, right on time. He traced my non-working condenser fan to a dead capacitor, replaced it and got it working, citing that the loud 12 yr old motor looked and sounded like it would be next. While he was taking temp readings inside and explaining shortcomings in the AC design, the fan died again. Sure enough, the motor overheated and shut off (which killed the capacitor). He replaced the motor, explaining everything along the way. He is the kind of guy you want working on your system: mature, experienced and down to earth. Frank is the man."

These are some of reviews of our company when we were known as American Home Maintenance and we can ensure you because of the name change our company is still the same as before. Well trained, Knowledgeable, Professional, Clean cut, Respectful, Background/Drug tested and insured technicians will always get the job done quickly and correctly the first time! Call us when you need work on your Air-condition and we guarantee you will be satisfied with the whole experience.

We have hit 110 degrees here in Arizona already.

2010-06-11T11:55:00.000-07:00

Don't forget to get your air conditioner checked before it gets any hotter, The arizona heat is unforgivable. If your AC breaks in the middle of the summer you wont be having a good summer. We are offering specials for tune up's and inspections. We here at Orangutan Home Service don't want to see you waste your hard earned money on something that is preventable. Normally $99.99, we are running a Blogspot special of $29.99. Call 800-795-2342 and mention "Ollie" the Orangutan to get the special tune-up price.

Arizona Midday

2010-06-10T11:06:00.000-07:00

Here is SRP featured on Arizona Midday on a segment about saving energy and money. You see our service technician Leo in the video doing a 16 point check up on a customers AC unit. We are formerly American Home maintenance and have recently changed our name to Orangutan Home Service. New videos coming soon.

2010-06-09T07:35:00.000-07:00

THE ARIZONA HEAT IS HERE!!! Have you had your annual Tune-up/ AC check done? Don't risk being in this heat without your unit working to it's full potential. If you mention this blog we will give your AC a full 20 point tune up for only $29.99! This tune up usually cost $99.99 so it is a amazing deal. Call 1-800-795-2342 don't forget to mention "ollie"