What to Look For In a Good HVAC Service Company

Before you hire an HVAC service company, you may want to do some investigation and comparison when choosing which company to do HVAC work for you. There are several things to take into consideration when making your decision.

Things to look for in a reliable, reputable company should include: Professionalism, quality customer service, competitive pricing, quality equipment, materials, equipment and/or service warranties and guarantees, and qualified, responsible, certified employees, staff and service technicians. Check with the BBB and for references, affiliations and customer reviews.

Regardless if it’s a small or a large job, the company’s first priority should be to provide the best workmanship possible. All too often, independent contractors or HVAC service companies with poor reputations will do the required service but leave extraneous debris, dust and dirt in your home and then hand you a large bill. They also may not freely give out any helpful maintenance advice or tips. It’s so worth the extra time and investment to find a company that values its customers and provides a quality service.

Companies that are highly rated will go above and beyond the call of duty to ensure that their customers are satisfied and continue to return for future service. Providing a positive customer experience, with value-added services such as; discounts when applicable, free system evaluations and honest cost estimations should be expected.

Don't be afraid to ask for recommendations for additional upgrades or products if you have any problems concerning the climate of your home or the high cost of energy bills. They should also be knowledgeable and readily answer your questions, and if they don't know the answer off the top of their heads, get back to you with an answer in a timely manner.

You can feel comfortable in your decision to hire us. Orangutan Home Services has been in the HVAC business since 1993 and we take pride and strive for excellence in customer service. We will discuss the findings of your central air conditioning system evaluation and the recommended remedies with you thoroughly before any work begins. We’ll also discuss with you an accurate cost estimate of all of the service options we offer, so that you can make an informed decision that fits within your budget.

You can count on Orangutan Home Services for honest, safe and dependable HVAC service! We also offer annual service plans so our customers can rely on complete air conditioning service year-round. Our professional service technicians have had rigorous training and can diagnose and repair any kind of broken HVAC system. We send our technicians through the North American Technician Excellence (NATE) certification program as well as regular supplemental courses that deal with the latest advances in HVAC technology. We’re well versed on the newest air conditioners and experienced in working with many classic models.